77bl's Privacy Policy
Your personal information is of the highest importance to us. This policy clearly describes how 77bl collects, uses, and protects your information.
77bl ("we", "us", or "platform") is a trusted online casino and betting platform in Bangladesh. When you use our website, create an account, or use our services, you voluntarily share certain information with us. This privacy policy explains how that information is managed, who it may be shared with, and what your rights are.
Please read this policy carefully. Continued use of our platform means you agree to the terms of this policy. If you have any questions, contact us at [email protected].
What Information We Collect
We only collect information that is necessary to provide our services, manage accounts, and improve your experience. The categories of information collected are listed below:
Personal Identification Information
- Full name and identification details
- Date of birth (for age verification — accounts are only provided to those aged 21 or above)
- National ID card or passport information (for identity verification)
- Address
- Mobile number
- Email address
Financial Information
- bKash, Nagad, Rocket, or Upay mobile banking account details
- Bank account number (where applicable)
- Transaction history and amounts
Activity-Related Information
- Gaming history and betting details
- Account login times and locations
- Types of games and services used
- Customer support contact records
How We Collect Information
77bl collects user information in several ways. Details of each method are described below:
Directly from you
When you create an account on our platform, you provide information yourself. This includes your name, email, mobile number, and payment details. If you contact customer support, that conversation may also be recorded.
Automatically
When you browse our website, certain technical information is collected automatically. This includes:
- IP address and device type
- Browser type and version
- Time of website access and the sequence of pages visited
- Operating system information
- Data collected through cookies and similar tracking technologies
Through third parties
For identity verification or fraud prevention purposes, we may in some cases verify information through trusted third parties. In such cases, only the minimum necessary information is used.
Purpose of Using Information
77bl uses the information collected from you only for the purposes described below:
Primary Purposes
- Account creation, verification, and management
- Processing deposits and withdrawals (via bKash, Nagad, Rocket, Upay, and bank transfer)
- Providing gaming and betting services smoothly
- Managing bonuses, vouchers, and promotional offers
- Customer service and issue resolution
Security and Legal Purposes
- Detecting and preventing fraud, money laundering, and other illegal activities
- Ensuring age verification (compliance with the 21+ rule)
- Enforcing responsible gaming policies
- Fulfilling legal obligations
Service Improvement Purposes
- Analyzing and improving user experience
- Sending relevant offers and promotions (subject to your consent)
- Technical development and maintenance of the platform
Data Security Measures
77bl uses industry-standard security technologies to ensure the safety of your information:
Technical Security
- SSL Encryption: All data transfers between your browser and our servers take place through encrypted channels
- Data Encryption: Sensitive information stored on our systems is protected with strong encryption
- Firewall and Access Controls: Multi-layered security measures are in place to prevent unauthorized access to our systems
- Regular Security Audits: Regular audits are conducted to identify potential vulnerabilities
Organizational Security
- Only authorized personnel have access to personal information
- All staff receive privacy training
- Every instance of data access is logged and monitored
Data Retention Period
We do not keep your information longer than necessary. The retention period depends on the type and purpose of the information:
Active Account Information
All necessary information is retained for as long as your account remains active. This is essential for service continuity and security.
After Account Closure
Even after an account is closed, some information may be retained for a defined period. The reasons for this are:
- Compliance with legal obligations and regulatory requirements
- Resolution of potential disputes
- Maintaining fraud prevention records
- Audit documentation for financial transactions
Deletion of Information
Once legal and business requirements have expired, we securely delete or anonymize your information. You may request deletion of your information, though this will be carried out within the limits of legal obligations.
Cookies and Tracking Technologies
The 77bl website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.
Types of Cookies
Essential Cookies
These cookies are essential for the basic operation of the platform. Without them, login, payment, and gaming services will not work properly. There is no option to disable these cookies.
Functional Cookies
These cookies are used to remember your preferences and settings. For example, your language preference or game settings.
Analytical Cookies
These cookies are used to understand which pages are visited most and how users are using the platform. This information helps us improve the quality of our services.
Cookie Controls
You can manage cookies by going to your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Your Rights
You have certain important rights regarding your personal information, which 77bl respects and supports:
Right to Access Information
If you want to know what information we are storing about you, please contact us. We will provide a copy of that information within a reasonable time.
Right to Correct Information
If any information stored about you is incorrect or incomplete, you may request a correction. We will correct it as soon as possible.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, due to legal obligations we are required to retain some information for a specified period.
Right to Object to Processing
You may object to your information being used for marketing purposes. In that case we will stop marketing communications immediately.
Right to Withdraw Consent
Consent given previously may be withdrawn at any time. However, any processing carried out on the basis of that consent before the withdrawal will remain valid.
Protection of Minors
77bl strictly does not provide services to anyone under the age of 21. This is one of our most important policies.
We do not intentionally collect any personal information from minors. There is an age verification process during account registration, and if anyone creates an account using a false age, their account will be cancelled and a review process will be followed regarding deposited funds.
If you become aware that a minor is using or attempting to use our platform, please notify us immediately at [email protected].
Policy Changes
77bl reserves the right to update this privacy policy as needed. Changes may occur:
- Due to changes in laws or regulatory guidelines
- When introducing new services or technology
- As a result of changes to our business practices
- To strengthen security measures
Notice of Changes
If any significant change occurs, we will notify you at your registered email or display a clear notice on the platform. The date of the updated policy will always be shown at the top of the page.
If you continue using the platform after changes are made, you will be considered to have agreed to the revised policy. It is recommended that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the 77bl customer support team:
- Live Chat: Direct 24/7 chat support on the platform
- Email: [email protected]
- Language: Support available in Bengali and English
Our customer support team is always ready to answer all your questions in Bengali. Your privacy is our highest priority and we always work with transparency.
Play Safe at 77bl
Your information is fully protected under SSL encryption and a strict privacy policy.
Log in to 77bl